Job Type: Hybrid, part-time (20 hours/per week)
Reports To: Executive Director
ORGANIZATIONAL OVERVIEW:
Founded in 1989, Merrimack Valley Project is a 501(c)(3) nonprofit organization focused on uniting congregations, unions, and community groups in organizing leaders and campaigns for racial, social and economic justice in the Merrimack Valley region and beyond. Our organizing approach includes storytelling, relationship building, and training to develop the power of community leaders. Most recently, these have included preventing the closure of Holy Family Hospitals in Haverhill and Methuen, and playing a critical role in successful statewide campaigns to increase the state minimum wage, protecting rideshare drivers, and winning passage of the Domestic Workers Bill of Rights.
Today, MVP has grown to over 35+ member groups across the region and beyond. MVP places a strong emphasis on developing the capacity of faith communities to act on their commitments to social justice, and is part of a growing faith-and-values-based organizing movement in America. We are proudly an affiliate member of Massachusetts Communities Action Network (MCAN). MCAN is a statewide network of faith-and values-based community organizations working for economic and racial justice.
For more information, visit www.merrimackvalleyproject.org.
ABOUT THE ROLE:
This job description provides a general guideline of the most common duties,
responsibilities, and minimum requirements for this position. It is not all inclusive
and the responsibilities may vary as circumstances indicate or as determined by
the organization. The ideal candidate will be experienced in handling a wide range of organizational support services and demonstrate strong critical thinking and strategic planning skills. This person must be able to work independently with little to no supervision, exceedingly well organized, adaptable and enjoy the administrative challenges of supporting a regional organization of diverse members. The ability to interact with staff in a fast-paced environment, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role. Above all, the ideal candidate will have a proven commitment to social justice, thrive in a team-based atmosphere and express comfort working in a multi-racial, multi-faith environment.
JOB RESPONSIBILITIES: The Operations Coordinator (OC) is responsible for improving operational systems, processes and policies in support of the organization’s mission. The OC monitors, manages and improves the efficiency and effectiveness of Support Services (Finance, Compliance, HR, Admin & IT, Fundraising) and drives initiatives that contribute to long-term operational excellence:
Administrative & IT Support:
- Serve as the lead coordinator for logistics relating to organization trainings, actions, fundraising & community events, including, but not limited to lodging, travel, catering and vendor contract negotiation/management.
- Serves as main point of contact for office vendors such as phone, landlord, bookkeeper, office supplies and other services
- Maintain good condition of the office, arrange for necessary repairs and manage supply inventory.
- Ensure that technology is appropriate to meet the needs of a growing team, plan and implement office data systems, upgrades and equipment procurement; provide technical support where needed.
- Support day-to-day administrative needs of MVP office, including but not limited to: faxing, mailing, shipping, scanning, record-keeping, data entry, etc.
- Maintain the organization website, current information and updates.
- Generate member dues billing and outreach to maintain strong member engagement.
- Support calendar management for the organization and Executive Director.
- Develop and maintain an operating procedures manual.
Finance & Compliance:
- Assist in the preparation and maintenance of the organizational and individual program budget(s), in collaboration with the Executive Director.
- Reconcile monthly activity, including credit cards and balance sheet account reconciliations, monitor cash flow and generate monthly, quarterly, and year-end reports.
- Manage day-to-day processing and record of accounts receivable and payable using QuickBooks.
- Process expenses, reimbursements, and other financial transactions.
- Assist Bookkeeper and CPA in fulfilling tax related requirements, including, but not limited to, storing and retrieving fiscal documents and preparing annual audits.
- Ensure compliance with state and federal filings such as the IRS form 990, annual reports, and Form PC (Public Charity.)
- Collect and analyze data to inform operational decisions or activities (i.e., research new office software products, review liability & workers compensation insurance policies, etc.)
Human Resources:
- Manage and administer payroll, employee benefits and organizational insurance.
- Review and implement the organization's health, safety and emergency policies.
- Develop and maintain HR procedures, forms and systems and monitor adherence to rules and regulations.
- Oversee onboarding and orientation for new employees.
- Process and manage HR documentation, including, but not limited to, employee timesheets, attendance records, reimbursement requests, vacation requests, grievance reports, etc.
Fundraising:
- Provide minimal fund development support, such as grant report entry, prospect research, donor relations and correspondence.
- Maintain a donor database and ensure its accuracy.
- Provide budgets for foundation proposals and grant reports as needed.
- Assist in reports to foundations as required.
QUALIFICATIONS:
- Commitment to social justice and the mission
- Proven experience as an operations coordinator or relevant role, with a minimum of 4+ years of experience. Preference is for experience with 501(c)(3) organizations.
- Excellent organizational and leadership skills.
- Strong communication and interpersonal abilities.
- Thorough understanding of diverse business processes and strategy development.
- Understand financial reports, bookkeeping & accounting processes.
- Excellent knowledge of Quickbooks, MS Office, Google Suite, databases and information systems.
- HR experience, including running payroll and managing employee benefits.
- Familiarity with tax and other compliance implications of non-profit status
- Spanish-language proficiency
