The Community Outreach Coordinator will be responsible for engaging the bleeding disorders community through outreach efforts, educational programs, event coordination, and communication initiatives. This role requires a dynamic individual who can effectively manage relationships, coordinate events, and develop engaging content across various platforms. This person will report directly to the Executive Director.

Key Responsibilities

Outreach & Community Engagement

Conduct outreach to community members through email campaigns (using CRM email systems), phone calls, texts, and social media.
Maintain relationships with Hemophilia Treatment Centers (HTCs) to ensure awareness of BDFNC’s programs and events, as well as opportunities to partner.
Coordinate and execute mailings, including newsletters, welcome packets, and event invitations.
Serve as the primary contact for new BDFNC members, including newly diagnosed individuals and those new to the area.

Communications & Marketing

Coordinate BDFNC’s newsletter by writing and soliciting articles, managing content, overseeing design/layout, and ensuring timely distribution.
Manage and create content for BDFNC’s social media channels.
Oversee website updates, including event registrations, content management, and webpage development.
Design promotional materials such as flyers, event signage, and other outreach materials.
Market BDFNC programs and resources to both internal and external stakeholders.

Event Planning & Execution

Assist in scheduling, selecting topics, and coordinating speakers for community programs and educational webinars.
Plan and execute community events, including dinners, conferences, retreats, and special programs.
Handle event logistics, including attendee recruitment, registration, on-site check-in, and post-event follow-up.
Assist in event communications, including pre/post-event emails, evaluations, and promotional materials.
Support fundraising events such as the Family Festival & Walk by coordinating volunteers and event logistics.

Volunteer Coordination

Recruit and manage volunteers for office tasks and larger community events.
Provide direction and support to volunteers to ensure a meaningful experience.

Program Assessment & Reporting

Conduct community assessments to identify outreach opportunities and provide insights to the BDFNC team.
Enter event data into the organization’s database, document suggestions for future programs, and complete wrap-up reports.

Qualifications

Education: High school diploma required; some college or bachelor’s degree preferred.
Experience: 5+ years of general office, outreach, or event coordination experience required.
Bilingual: English/Spanish speaking is preferred.
Excellent public speaking and communication skills.
Strong leadership, organizational, and project management skills.
Ability to work independently while collaborating effectively with a team.
Cultural awareness and competency in engaging diverse community members.
Proficiency in CRM systems, email marketing, website management, and social media platforms.
Successful candidate will be subject to criminal background check.

Additional Requirements

Ability to lift and transport materials (30 lbs or more).
Occasional travel required.
Availability to work evenings and weekends for events as needed.
Valid driver’s license.

Bleeding Disorders Foundation of North Carolina jobs

Community Outreach Coordinator

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