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Manager, Individual Giving

Active Minds • Full-time • Remote (Washington, DC, US) • $65k / year • 1w ago

Position Title: Manager, Individual Giving

Status: Full-Time

FLSA: Exempt

Location: Remote, Washington, DC Preferred

JOB SUMMARY AND KEY PRIORITIES

The Manager, Individual Giving, will play a key role in ensuring Active Minds has a robust and thriving individual giving program for those who choose to invest in our work. Reporting to the Director, Individual Giving, this person will be accountable for meeting a starting $375,000 revenue goal for individuals who give less than $10,000 annually, marketing and growing three giving communities (monthly donors, mid-level donors, planned giving donors), maintaining a personal portfolio of highly-engaged and upgradable individual contributors, and providing unique cultivation and stewardship opportunities for individual donors.

ABOUT ACTIVE MINDS

Active Minds is the nation’s leading nonprofit organization mobilizing youth and young adults to change the culture around mental health. Through our presence in more than 1,000 high schools, colleges, and communities, and with a wide-reaching public audience, Active Minds is creating communities of support and saving lives. Founded in 2003 by Alison Malmon after the tragic suicide of her brother, Brian, Active Minds is dedicated to supporting a new generation in ending the silence, helping to make mental health as highly valued as physical health. We approach our work with a racial equity lens and are committed to the continued process of being and becoming a more antiracist and inclusive organization. Through our many programs, we are changing social norms and behaviors related to mental health across the country.

KEY RESULTS:

Individual Donor Portfolio Management (50%)

Accountable for meeting yearly revenue goals from individual donors who contribute less than $10,000 annually ($375,000 in FY24-25).
Responsible for maintaining a focused 1-to-1 portfolio of individual donors contributing up to $9,999 annually, with a focus on contributors of $1,000+ annually.
Create individualized outreach strategies for each donor in the 1-to-1 portfolio, which includes regular communications by email, mail, phone, and in-person visits.
Implement personalized solicitation strategies for each individual, including the identification of key moments for renewals and opportunities to increase annual giving.
Maintain detailed records in the donor database of ongoing strategies for donors, including call/meeting notes, donor research profiles, solicitation strategies, and communication preferences.
Initiate the production of any materials needed for individual giving meetings, including pitch decks, one-pagers on programs, etc.
Responsible for ensuring effective 1-to-many cultivation and solicitation strategies in partnership with the Manager, Donor Experience.

Individual Donor Engagement (30%)

Strategize and implement a regular cadence of in-person cultivation events nationwide, to encourage retention and increase giving (key focus on meeting with prospective donors who can contribute $1,000+).
Oversee and manage the Advocates Circle - for individuals who contribute $1,000 to $9,999 annually - including annual strategies to move existing donors into the Advocates Circle and providing unique cultivation/stewardship opportunities.
Oversee and manage our monthly giving program, Champions for Change, including annual strategies for growth and retention of monthly supporters.
Create and implement a formal planned giving program, including strategies to effectively market planned giving to current and prospective donors as well as providing unique cultivation/stewardship opportunities.

Cross-Team Collaboration (10%)

Collaborate with the Director of Individual Giving to identify upgradeable donors currently giving less than $10,000 through prospect research.
Collaborate with other Development Team members to ensure a high-quality donor experience, including donation form optimization, thank you letters, additional engagement opportunities, etc.
Participate in the annual budgeting process, which includes revenue and expense projections for the entire fiscal year.

Other (10%)

Actively participate in regular department/staff meetings on a bi-weekly basis.
Manage interns and volunteers as needed.
Conduct other duties, as assigned.

QUALIFICATIONS

4+ years in nonprofit fundraising, particularly in annual fund and/or mid-level giving programs, or transferable experience
Experience in 1-to-1 portfolio management of donors
Experience in donor CRM’s, preferably Salesforce and Classy
Fully digital literate, including Microsoft & Google products, and online meeting tools

OUR CULTURE

Active Minds is a place where every employee matters. We value diverse perspectives, radical authenticity, and a community-driven approach. We dream big, offering flexibility to staff while we work to achieve our mission. As such, we are proud to offer competitive salaries and benefits and an environment that is friendly to remote working and life/work balance.

Active Minds is an equal opportunity employer that works to advance racial equity and social justice in an increasingly multicultural and globally connected world. We value diverse experiences, including with regard to educational background, intersectional identities, and lived experiences. We make a particular effort to recruit people of color, LGBTQ individuals, people with disabilities, and people with other marginalized identities. Active Minds encourages all to apply for our open positions as we depend on a diverse staff to carry out our mission.

COMPENSATION

This position offers an initial salary range of $65,000 along with robust benefits. The starting pay for this position is equal to others at the same level throughout the organization. Candidates whose experience meets both the minimum and preferred qualifications may be considered for a starting salary that exceeds the current amount. The role sits within Active Minds Level 3 salary band, and as such, has the potential to grow to $92,000 over time. FLSA Status: Exempt.

Active Minds has an industry-leading and competitive benefits package that includes Health, Vision and Dental Insurance, Paid Vacation and Sick Leave, Paid Holidays, Company Wide Mental Health Days, 401(k) Matching, HSA and FSA Options, Life Insurance, Short Term and Long Term Disability, Fully Paid Parental Leave, Wellness Reimbursement Program, and Professional Development Stipends.

Active Minds recruits, hires, trains, compensates, and promotes our staff regardless of race, religion, color, national origin, sex, gender, sexual orientation, disability, age, veteran status, and other protected status as required by applicable law.

ACTIVE MINDS RECRUITING PROTOCOLS

Active Minds will never ask an applicant to send – and Active Minds will never send an applicant - a check or any payment or item of value (such as a gift card) in connection with the interview process or job onboarding process.
Active Minds will never ask for personal information about an applicant (such as their Social Security number or banking information) until the job onboarding process;
Active Minds will never extend a job offer without first conducting multiple rounds of video interviews. The Active Minds interview/hiring process will always include at least 3 virtual interviews.
All legitimate Active Minds job offers are extended verbally by the HR/People & Culture Team.
If you are expecting an email from Active Minds, please always verify that the sending domain in the email is activeminds.org and NOT any variation of it.

For further information on how to protect yourself from employment scams, please review these “Consumer Advice” guidelines.

HOW TO APPLY

Please submit a resume and cover through this application form.