Position Overview

The Director of Administration is a critical leadership role responsible for overseeing the administrative and operational functions of the organization. This position ensures efficient and effective management of day-to-day operations in a virtual, international environment with team members located across multiple time zones and countries. The ideal candidate is a generalist with broad knowledge and experience, capable of managing diverse responsibilities in finance, HR, technology, governance, and operations.

Key Responsibilities

Operations Management

Ensure smooth day-to-day operations in a fully remote, international environment.
Provide vendor management for outsourced services, including payroll, IT, HR, etc.
Oversee information technology support, including break-fix issues and cybersecurity.
Oversee procurement services for the organization.
Serve as primary contact for all insurance policies and issues.
Manage onboarding processes for new hires.
Support team building and foster a collaborative virtual workplace culture.

Finance and Accounting

Provide budgeting support and maintenance for organizational financial planning.
Produce and review monthly financials for internal and board reporting.
Manage grants administration, including tracking, reporting, and compliance with funder requirements.
Oversee compliance with 501(c)(3) regulations and nonprofit financial reporting standards.

Human Resources

Oversee human resource administration, including benefits administration and compliance with employment laws.
Serve as an HR resource for interpersonal employee issues, promoting a positive and inclusive work environment.
Collaborate with outsourced HR providers to manage payroll and benefits.
Support employee onboarding and development initiatives.

Information Technology

Oversee technology infrastructure, ensuring secure and effective virtual platforms for communication and collaboration.
Manage organizational data systems, cybersecurity, and IT support needs in coordination with external providers.

Governance and Compliance

Serve as a legal liaison, working with legal counsel to manage contracts and agreements.
Support board stewardship and governance activities, including preparing materials and assisting with meetings.
Develop and refine organizational policies and procedures to align with best practices and regulatory requirements.

Administrative Support

Supervise administrative functions such as scheduling, document management, and internal communications support.
Ensure smooth communication and coordination between departments and with external stakeholders.

Qualifications

Required Experience:

Minimum of 7–10 years of experience in nonprofit administration, operations management, or a similar leadership role.
Proven experience managing international operations and compliance in multiple jurisdictions.
Strong understanding of nonprofit financial management, including budgeting, monthly reporting, and compliance.
Broad, generalist knowledge across finance, HR, operations, and IT, with the ability to adapt and manage a variety of tasks.
Experience with remote team management and virtual collaboration tools (e.g., Slack, Zoom, Microsoft Teams).

Preferred Experience:

Knowledge of nonprofit regulations, including 501(c)(3) requirements in the US or equivalent.
Experience coordinating with outsourced HR and IT service providers.
Background in risk management and implementing operational best practices for virtual organizations.

Skills and Competencies:

Proactive problem-solver who quickly identifies and implements effective solutions.
Highly organized and adept at managing multiple, competing priorities with efficiency and focus.
Flexible and agile, capable of seamlessly switching between diverse functional responsibilities.
Self-motivated and dependable, requiring minimal supervision to produce high-quality results.

SECORE International, Inc

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Director of Administration